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Services

Tech help, explained.

From a new laptop to automating your busywork with AI — here’s how I can help, in plain English.

Who does the work

Computers, phones & printers

New gear set up right. Old gear running smoothly.

Delivered by JLVAsk about this: Computers & devices

Who it’s for

Anyone getting a new computer, adding an employee, or tired of the printer acting up.

The result

Devices that work the way they should, so your team can just get to work.

What’s included

  • New computers and phones, ready to work on day one
  • Printers and scanners that actually work
  • Software installs, updates, and cleanup
  • Moving files and settings off old devices
  • Fixing the slow, the stuck, and the strange

Everyday IT support

Something broke? Just ask.

Delivered by JLVAsk about this: IT support

Who it’s for

Businesses without an IT department that want a go-to person for tech questions and problems.

The result

An IT department’s worth of attention, without hiring one.

What’s included

  • Help by phone, email, or remote session
  • Setup for new employees, and clean handoffs when someone leaves
  • Regular check-ins to catch small problems early
  • Updates and maintenance handled for you
  • A specialist from our network when a job calls for one

Email, Microsoft 365 & teamwork

Professional email and shared files, done right.

Delivered by JLVAsk about this: Email & Microsoft 365

Who it’s for

Businesses still on personal email, passing files around on thumb drives, or with a Microsoft 365 setup nobody understands.

The result

Everyone on the same page, with email and files that just work.

What’s included

  • Professional email on your own domain
  • Shared files and calendars your team can reach from anywhere
  • Microsoft Teams for chat, meetings, and business calling
  • Your old email and files moved over safely
  • Licenses reviewed so you only pay for what you use

Wi-Fi & networks

Fast, reliable internet in every corner.

JLV + partner networkAsk about this: Wi-Fi & networks

Who it’s for

Offices with dead zones, slow connections, or customers and staff sharing the same Wi-Fi.

The result

Internet that just works, everywhere you need it.

What’s included

  • Wi-Fi that reaches every room
  • A separate network for guests
  • Secure access to work files from home
  • Firewall and network setup, documented
  • Cabling installed through our licensed partner network

Designed and configured by JLV. Any cabling is installed through our licensed partner network.

Security & backups

Protect your accounts, your data, and your peace of mind.

Delivered by JLVAsk about this: Security & backups

Who it’s for

Every business with email, customer information, or files it can’t afford to lose.

The result

Confidence that your business is protected — explained in plain English.

What’s included

  • Stronger sign-ins with multi-factor authentication
  • Reliable backups, tested so you know they work
  • Devices kept updated and protected
  • Simple tips that help your team spot scam emails
  • In-depth security assessments led by our CISSP-certified partner

In-depth security assessments are led by our CISSP-certified partner. JLV manages the project and stays your point of contact.

Security cameras

Designed by JLV, installed through our licensed partner network.

JLV + partner networkAsk about this: Security cameras

Who it’s for

Shops, offices, and job sites that want to check in from their phone.

The result

Eyes on your business from anywhere, set up securely.

What’s included

  • Camera placement planned around what matters
  • Recording set up, with viewing from your phone
  • Kept on its own network, separate from your business systems
  • Installation through our licensed partner network
  • A simple how-to for finding and saving footage

Designed and configured by JLV, installed through our licensed partner network.

Websites

A fast, good-looking site that brings in customers.

Delivered by JLVAsk about this: Websites

Who it’s for

Businesses with an outdated site, no site at all, or a site nobody knows how to update.

The result

A site that loads fast, looks like your business, and turns visitors into customers.

What’s included

  • Custom design that looks great on phones
  • Fast pages that are easy to find on Google
  • Your domain and business email set up
  • Contact forms that land in your inbox
  • Easy updates when things change

Tech advice & planning

A trusted second opinion before you buy.

Delivered by JLVAsk about this: Tech advice

Who it’s for

Owners making tech decisions on their own, or juggling vendors they don’t fully trust.

The result

Confident tech decisions, without the guesswork.

What’s included

  • Straight answers on what to buy — and what to skip
  • A simple plan for upgrades over the year
  • Help dealing with internet providers and software vendors
  • A clear, safely stored record of your accounts and devices
  • Recommendations that fit the size of your business

Automation & AI

Let technology handle the busywork.

Delivered by JLVAsk about this: Automation & AI

Who it’s for

Teams retyping the same information, chasing approvals, or curious how AI could actually help their business.

The result

Hours back every week, and AI that helps instead of confuses.

What’s included

  • Find the repetitive tasks worth automating
  • Automated workflows for forms, approvals, and reminders
  • AI assistants like Microsoft Copilot or ChatGPT, set up safely
  • Simple guidelines so your team uses AI responsibly
  • Hands-on training so everyone feels comfortable

Next step

Let’s talk.

15 minutes. No pressure. A clear next step.

Get in touch